We offer Curb-Side service for hospital appointments. Please stay in your car and let us know that you have arrived.
To ensure the safety of our staff and our clients, all appointments will be checked-in at the parking lot. Please wear your masks at all times.
Patients will be brought in for the examination and brought back to the owner after the conclusion of the visit. Findings and treatment plans will be relayed via phone communication. For clients who do not have phones with them, social distancing will be implemented in relaying pertinent information.
Payments will be processed over the phone. We strongly recommend using your credit/debit cards at this time.
An update from our practice on COVID-19
To help prevent the spread of novel coronavirus, and continue servicing all clients, we’ve compiled some online resources to help us navigate the next few weeks. Please check back regularly, and watch your email for updates from our team.
Pet Health Checker
Use Pet Health Checker to help you decide if your pet’s symptoms require immediate attention or if you should continue to monitor those symptoms at home.
Food & Prescriptions
Please make use of our home delivery for your pet’s prescriptions and food orders. Shipping is free for orders over $39.
ESSENTIAL APPOINTMENTS
Elective procedures such as spay and neuters are postponed until further notice.
Telemedicine – ESTABLISHED PATIENTS (SEEN WITHIN THE LAST 12 MONTHS)
Telemedicine requires a VCPR in place and the patient must have been to A.E.Z.R. PET HOSPITAL recently within one year’s time. Diagnosis, prognosis, treatment plans, and prescriptions can be made.
Telemedicine – Recheck Appointments
Dr. Zamora has always been available for consultations via phone, text or video (Facetime, What’s App or Zoom) for the first recheck appointments of established patients. Succeeding recheck consultations will be billed at a fraction of a cost of a recheck appointment
Telemedicine – New Medical Concerns
If your established pet (had a medical consultation within the last 12 months), has a new medical concern, you can now book a video consultation with Dr. Zamora (Facetime, What’s App or Zoom) for a fraction of the cost of a regular in-person office visit.
Teleadvice – New Patients
Teleadvice can be performed on a patient who A.E.Z.R. PET HOSPITAL has not seen before and does NOT have a veterinary-client-patient-relationship (VCPR). Without a VCPR, advice can only be given in general terms about likely diseases and likely prognosis. A specific diagnosis, prognosis, or prescription medications may not be given. Only general advice about over the counter medications may be provided but not to prescribe a certain treatment. Please send over medical records prior to the call to aezr@aezrpet.com
PRE-ASSESSMENT
Medical cases (new or existing patients) are going to be pre-assessed through video or photo and correspondence via phone or email.
No evidence that COVID-19 can be transmitted from pets (dogs and cats) to humans.
However, if you are sick with the COVID-19 or in self-quarantine because of exposure, the CDC recommends:
- Washing your hands regularly.
- Having someone else care for your pet.
- Avoid contact with your pet from the time being.
Click here to get more information from the CDC.
Client Education
Worried about COVID-19 and your pets? Stay up to date on all current facts and figures about what this means for us and our furry family members.
